Information for residents and business owners

Are you a resident or a business owner of the Charlevoix region, Quebec City or Saguenay? Would you like to know more about the G7 and what it means for your community? Consult the information below or contact us.

Impact on the community

Community and stakeholder engagement will play an integral role in Canada’s preparations for the Summit throughout the upcoming year.

The Government of Canada appreciates the support and warm hospitality of community members. We are working together to ensure that the 2018 G7 Summit benefits everyone.

Our government will work with community leaders to ensure that the needs of the residents of the Charlevoix region, and the impact that this international event will have on the community, are taken into consideration at every stage of Summit planning. An advisory committee has been established to address issues of priority to the community. Canada’s past experience hosting G7 summits has shown that this event generates significant short-term economic benefits for the local community and the surrounding region. Longer-term impacts can also include increased tourism and visibility for the region, notably because of the Summit’s media coverage overseas.

The G7 Summit taking place in La Malbaie will be a tremendous opportunity to strengthen Canada’s ties with Indigenous peoples, especially those from the Charlevoix region. In order to support the government’s objective of establishing a nation-to-nation relationship with Indigenous peoples in a spirit of reconciliation, the G7 is also an opportunity to ensure that the historical presence of four Indigenous communities on the La Malbaie territory is respected.

The Innu from the Innue Essipit First Nation (Essipit), the Pekuakamiulnuatsh First Nation (Mashteuiatsh) and the Pessamit Innue First Nation (Betsiamites), as well as the Huron from the Huron-Wendat Nation (Wendake), have lived on this territory for generations.

Canada is committed to taking the potential environmental impact of activities related to the Summit into account at every stage of planning to protect the existing natural environment and ecosystem in the beautiful Charlevoix region. To do this, a Summit organization committee will work closely with members of the community to ensure that the environment remains a priority.

The Government of Canada will also work to ensure that the Summit is as “green” as possible, as it has done at previous international events it has hosted.

The G7 Summit will be an incredible showcase for the region. Canada’s past experience hosting G7 Summits has shown that this event generates significant short-term economic benefits for the local community and the surrounding region, notably because of the media attention, and increased national and international visibility.

Yes, the community will be consulted to ensure optimal planning and to ensure that the needs of the residents of the Charlevoix region are taken into consideration. Preparatory meetings on various issues have already taken place on the ground with local, municipal, provincial and federal representatives. We will continue to work closely with various community stakeholders throughout the year.

Canada’s past experience hosting G7 Summits has shown that this event generates significant short-term economic benefits for the local community and the surrounding region, notably because of the media attention, and increased national and international visibility.

The creation of local jobs is another positive, immediate impact of hosting a Summit. Consult the job opportunities with the Summits Management Office. This page will be updated regularly.

Collaboration with local stakeholders and the community will play an integral role the planning process and related opportunities will be communicated in a timely manner. You can also address any questions or concerns by contacting Public Enquiries.

Regular and transparent engagement and communications with local and regional stakeholders and the community will play an integral role in Canada’s preparations for the Summit throughout the coming year.

The Government of Canada will work with community leaders to ensure that the needs of the residents of the Charlevoix region, and the impact that this international event will have on the community, are taken into consideration at every stage of Summit planning, and that they are communicated regularly and transparently.

Town hall meetings will be held on a regular basis in order to provide updates on progress made in preparation for the Summit and answer questions from citizens.

These details will be communicated in a timely manner.

Canada’s past experience hosting G7 Summits has shown that this event generates significant short-term economic benefits for the local community and the surrounding region as a result of increased spending at hotels, restaurants and shops, and job creation.

Longer-term economic impacts can also include increased tourism and visibility for the region, notably because of the Summit’s national and international media coverage. Longer-term benefits also include permanent infrastructure upgrades.

Engaging the community and stakeholders will continue to be an integral part of Canada’s preparations for the Summit over the coming year.

Preparatory meetings on various issues have already taken place on the ground with local, municipal, provincial and federal representatives. For example:

  • Meetings with the hotel industry;
  • Regular meetings with local stakeholders and Indigenous communities;
  • Meetings with airports
  • Townhall meetings

We will continue to work closely with various stakeholders throughout the year.

An Integrated Security Unit (ISU) was formed to arrange and provide for security during the G7 Summit. The ISU will ensure that the right to peaceful assembly and freedom of expression for all is respected. A free speech area has been designated for this purpose in La Malbaie for the duration of the event. It will be on a vacant lot located near the museum and protected area in La Malbaie. People will be able to freely access the free speech zone. No accreditation is required.

For more information on the ISU and the security measures, please visit the Royal Canadian Mounted Police website.

About the Summit

The total approved funding for Canada’s 2018 G7 Presidency is $604.5 million.  This figure reflects planned spending by all federal departments, including for security. This funding is not for the Leaders’ Summit alone. It applies to the planning, execution security and follow-up for all G7-related meetings, events and activities taking place over the course of Canada’s entire Presidency year (January 1 – December 31, 2018).

Yes. Charlevoix residents were invited to a town hall meeting on November 22 at which officials provided an update on progress made in preparation for the 2018 G7 Summit and took questions from citizens. Other gatherings will take place in the new year to keep residents informed.

Yes. We are available to answer your questions and we invite you to contact Public Enquiries.

Accommodations

For security reasons, only those with Summit accreditation will have access to accommodations located within the restricted circulation zone (green). Tourists and those without accreditation will not be able to access this zone.

Accommodation requirements were taken into consideration during the process to select the Summit location. The Summits Management Office will be responsible for event logistics, in collaboration with community members.

Accommodation requirements were taken into consideration during the process to select the Summit location.

In order to meet the accommodation needs of the various delegations for which the Government of Canada will be responsible in the context of the Summit, the government will coordinate with the establishments with which it will have agreements.

At this time, all accommodation needs for La Malbaie and the Quebec region have been identified.

We are currently completing the contracting process.

The Government of Canada will manage room assignments based on the needs of each group, including employees, media, security personnel, etc.

Transportation

We are planning for leaders’ flights to the G7 Summit to arrive at the Canadian Forces Base Bagotville in Saguenay, Quebec. Other details will be provided in due course.

It is too early to provide these details. We are still in the planning stage and will provide more information in due course.

Logistics

We will work closely with all of the various stakeholders to ensure optimal coordination.

A number of factors were taken into consideration during the process to select the Summit location.

A natural setting like the Charlevoix region presents certain challenges, but also several advantages. We will work closely with the community’s various stakeholders throughout the year to ensure optimal planning.

Planning is still underway, but other areas in Quebec will be involved, including Quebec City and Saguenay. More details will be provided as they become available.

Infrastructure investments

One of the key critical elements to ensure that an event of this scope and size runs smoothly is a modern, secure and reliable telecommunications infrastructure. This will ensure not only the smooth running of the Summit itself, but also the safety and security of the community and visitors to the region.

The costs will be borne by the Government of Canada, as these are expenditures required to meet its needs.

These upgrades will include new permanent cellular towers along Highways 362, 170, and 138 (Quebec-La Malbaie-Chicoutimi) as well as upgrades to existing cellular infrastructure in La Malbaie.

The upgrades include the following things:

  • upgrades to the telephone exchanges to provide the required connectivity (data transmission and telephone communications) to hold the Summit;
  • upgrades to the carrier core network (between Charlevoix and Quebec) to satisfy all needs, including a high‑speed Internet connection and more communications channels;
  • installation of fibre optics and copper cables in the region for high‑speed connectivity.

The total investment is not expected to exceed $15M for the cellular telecommunications upgrades and more than $6M for the telecommunications infrastructure upgrades. Costs will be absorbed by the Government of Canada.

Investing in more robust cellular and telecommunications infrastructure will ensure not only the smooth running of the Summit itself, but also the safety and security of the community.

These permanent upgrades will also remain in the community after the G7 Summit, providing benefits to Charlevoix’s general population and businesses in the long-term. The improvements made for the Summit will also result in the availability of high‑speed Internet access via optical fibre to approximately 2,500 homes and businesses in La Malbaie.

Bell Mobility is building the cellular towers as part of their existing infrastructure and will retain ownership of them. The Government of Canada is solely defraying their costs to build as covered by the overall contract that the Government of Canada has with Bell Canada for all of our cellular needs.

These towers will remain in service after the Summit and will continue to be operated by Bell Mobility. All cellular users in the Charlevoix region – no matter their carrier – will be able to use their device in the towers’ service area, including along highways 362, 170, and 138 (Quebec-La Malbaie-Chicoutimi).

The Government of Canada is still analyzing the needs related to organizing the Summit, including regional infrastructure needs. Additional details will be available at a later date.

Accreditation

Yes. Most of the businesses in the restricted circulation zone (green) will remain open during the Summit, and those people with Summit accreditation who have access to the green zone will be able to access the businesses, including Airbnb accommodations.

The accreditation portal is now open.

Local accreditation services will also be offered as of April 19th for support and badge pick-up. Computers and Internet access will be accessible to the public at these accreditation offices allowing the public to complete their accreditation, and employees will also provide assistance in taking photos (free) if needed at 745, boul. de Comporté in La Malbaie. Accreditation support will also be provided online and by phone.

If you have any questions regarding the accreditation process, please email G7.accreditationLM@international.gc.ca.

The accreditation process determines access privileges, provides individuals with personalized identification (badges) and may also include a security check.

This process has two components:

  1. To ensure that the Summit site is accessible only to authorized persons who have passed a security check. Generally this involves people who will work on the Summit site as well as delegates. Those who will have access to the Summit site will need to present photo accreditation (Badge).
  2. To ensure the free movement of the population living in the restricted circulation zone (green). The population living in this area will also need photo accreditation.

If you have any questions regarding the accreditation process, please email G7.accreditationLM@international.gc.ca.

Anyone who needs to access the controlled zone (red) or the restricted circulation zone (green) will need to complete the accreditation process and obtain a badge. This includes delegates, suppliers, government employees, security personnel, members of the media and individuals from La Malbaie (or other areas) who need access these zones.

The population living in the residential area will have the opportunity to be accredited and receive a badge; however will not have access to the controlled zone (red).

If you have any questions regarding the accreditation process, please email G7.accreditationLM@international.gc.ca.

Outside the controlled zone (red) and the restricted circulation zone (green), residents of La Malbaie and the public will be able to circulate freely, without formality or accreditation. Therefore, if a resident, worker or visitor does not have to go to the controlled (red) or restricted circulation (green) zones during the Summit, there is no need to guard against accreditation. Nevertheless, a residence accreditation will be made available to the inhabitants of La Malbaie who wish to obtain it. This accreditation will allow the population to easily identify themselves as residents of La Malbaie, which will enable them to distinguish themselves from visitors.

If you have any questions regarding the accreditation process, please email G7.accreditationLM@international.gc.ca.

An online accreditation portal will be operational on April 3, 2018 to process online accreditation applications. An accreditation service will also be offered on April 19, 2018 within the SMO office in La Malbaie at 745 boul. De Comporté to answer the public’s questions and assist people who do not have internet access and/or computers to complete their application.

If you have any questions regarding the accreditation process, please email G7.accreditationLM@international.gc.ca.

If you require accreditation you will be able to create your accreditation profile using the online accreditation portal (accessible on our website on April 3, 2018).  You will be required to provide information such as full name, address, date of birth, etc. You will also need to provide an electronic photo (passport style) when completing your accreditation online. Please make sure to bring an Identification Document with you when picking up your badge at the accreditation office (ID with name, address and date of birth).

Residents of La Malbaie applying for an accreditation will not be subjected to a security check and will only be required to provide an ID with their home address.

If you have any questions regarding the accreditation process, please email G7.accreditationLM@international.gc.ca.

  • April 3: Accreditation portal opens and online applications commence
  • April 19: Accreditation office opens in La Malbaie and assistance is offered to the public
  • May 11: Deadline for residents of La Malbaie living in the Residential Area to apply for accreditation
  • May 27: Deadline for suppliers, and residents or employees of the Restricted Circulation Zone (green) to apply for accreditation
  • June 2: Badges will be required from this date forward in order to access the Controlled Zone (red)
  • June 4: Badges will be required from this date forward in order to access the Restricted Circulation zone (green)
  • June 8-9: G7 Leaders’ Summit
  • June 10: Circulation in La Malbaie is restored to normal

There will be no impediments to local traffic before early June 2018. On the other hand, it is important to know that the citizens of La Malbaie will witness a greater police presence in May. Beginning in late May 2018, the Fairmont Le Manoir Richelieu and its Golf Club will no longer be accessible to the general public. The security measures around the Manoir and the golf course can be expected to be lifted shortly after the conclusion of the summit.

Zones map (in french only)

Compensation

Compensation program

The Government of Canada is considering compensating commercial businesses, non-profit organizations and individuals to mitigate any adverse financial consequences resulting from the extraordinary security measures implemented during the Summit hosted by Canada. Claimants must make every effort to mitigate the impact of the security measures on them. One-time payments may be made to those who experience financial loss and who submit reasonable, justifiable and substantiated claims. The Government of Canada has developed Guidelines for Payments on an Ex gratia Basis that outline eligibility criteria for G7 claims.

You can also consult our brochure.

Extraordinary security measures are measures implemented by the security authority, such as a security perimeter and other exceptional actions, to protect the security of internationally protected persons and Summit delegates, ensure the proper functioning of the Summit, and respond as part of contingency plans.

Program clients

Commercial businesses and non-profit organizations located inside the security perimeter, in an external affected area or at a satellite event location that suffered a loss of net profits or a loss of net revenues as a result of extraordinary security measures could be eligible for payment.

Individuals who reside inside the security perimeter, in an external affected area or at a satellite event location and who incur extraordinary costs due to extraordinary security measures could be eligible for payment.

Commercial businesses and non-profit organizations that are located outside the security perimeter, the external affected areas and the satellite event locations but have significant operations on a routine basis within the security perimeter, the external affected areas and the satellite event locations could be eligible for payment in relation to their operations in those areas.

A “commercial business” is defined as a person or an organization with activities consisting of the exchange of goods and/or services for the purpose of profit. Such activities must be permanent in character without necessarily being the operator’s main or even the sole activity. The activities must be carried out on a routine basis rather than on a casual basis. Commercial businesses will need to demonstrate loss of net profits.

Separate arrangements have been developed or are being discussed with governments and law enforcement agencies. These Guidelines do not apply to additional costs incurred by governments, including government agencies and Crown corporations at the federal, provincial and municipal levels, or to any additional costs incurred by law enforcement agencies.

Only those non-profit organizations considered as such under the Income Tax Act or equivalent provincial or territorial legislation are eligible for payment.

Zones included in the program

The eligible zones are within the security perimeter, external affected areas and satellite event locations.

The eligible zone related to the satellite activities held in Québec was determined in cooperation with the Service de police de la Ville de Québec. It is outlined on the map below with a thick black line (secure zone with extraordinary security measures). Residents and merchants located in this zone could be eligible for compensation, if they meet the other eligibility criteria.

Safe areas with extraordinary security measures.

For more information or to submit a compensation claim.

The security perimeter is the area where public access is restricted during the Summit.

The Organizing department determines the external affected areas, in consultation with the security authority, on the basis of the extraordinary security measures undertaken. Such areas are located outside the security perimeter and are subject to extraordinary security measures as part of contingency plans.

Satellite event locations are sites outside the security perimeter where specific events that are part of the Summit’s Official Program take place. When there are satellite event locations for the Summit, compensation payments for negative financial impacts to commercial businesses and non-profit organizations located at, and individuals living at these satellite event locations may be considered, if these sites are subject to extraordinary security measures during the Summit.

Claims from those in external affected areas and satellite event locations will be handled in the same way as those from inside the security perimeter. The impact of the extraordinary security measures undertaken will remain the overriding consideration.

For more information or to submit a compensation claim.

What the program covers

Compensation payments will not be provided for losses and damage that are insurable under normal insurance coverage. Only losses and damages arising from extraordinary security measures, above and beyond the amounts covered by insurance policies, could be eligible for payment.

Payment could be considered for the following:

  • for commercial businesses – loss of net profits
  • for non-profit organizations – loss of net revenues
  • for individuals – extraordinary costs

All amounts claimed must be proven, justified, appropriate and reasonable, and only those amounts that cannot be paid out by means of other instruments are eligible.

Under the Guidelines for Compensation Payments (on an ex gratia basis), the costs for damages caused by third parties, including vandalism, are not eligible for a compensation payment. Vandalism may be covered by personal insurance. Insurable losses under a personal insurance policy are not eligible for a compensation payment. We encourage you to review your policy to see what your insurance covers. If you have any questions regarding your home insurance coverage, please contact your insurer, or the Insurance Bureau of Canada (IBC) at 1-877-288-4321.

Compensation payments could cover up to 100% of the loss of eligible net profits, loss of net revenues or extraordinary costs, subject to approval of the funds available for this purpose.

The following costs shall not be considered eligible for compensation payment:

  1. costs for damage caused by third parties, including vandalism;
  2. costs for personal injury (bodily harm);
  3. costs for emotional distress;
  4. amounts that can be paid out by means of another instrument, such as a statutory or regulatory scheme, Treasury Board policy, program, grant or contribution; and
  5. costs for private protection measures.

Vandalism can be covered by regular insurance, and under these Guidelines, compensation payments are not provided for losses that are insurable under normal insurance coverage. Damages for personal injury and emotional distress can also be compensated by other means. Additionally, there is no effective way of quantifying or measuring these types of damages. Also, private security measures are not eligible, as security agencies will be providing the required security. Insurance deductibles related to ineligible costs will not be covered under the Guidelines.

Insurance may cover losses and damages not covered under the Guidelines. You are encouraged to review your protections to determine your coverage.

How to submit a claim

To submit a claim for compensation, please visit the compensation claim page, where you will find the instructions and forms you need.

How compensation is calculated

In arriving at the amount of loss of net profits, loss of net revenues or extraordinary costs, the following could be considered:

  • the insurance company’s deductible (up to a maximum of $500). This deductible must be linked to costs or losses due to extraordinary security measures. Deductibles for the ineligible expenses mentioned above will not be considered;
  • specific, justified and reasonable incremental expenses incurred as a result of the extraordinary security measures (e.g. relocation expenses, transportation expenses, accommodation and living expenses);
  • justified, appropriate and reasonable cleaning expenses attributable to the removal of any chemical or other material used by the security authority, where it is not covered by insurance, provided such expense is incurred within 30 days of the Summit, therefore no later than July 9, 2018.

Claimants who have experienced a significant increase in revenues as a result of economic activity immediately before and/or immediately after the duration of the extraordinary security measures implemented for the Summit will be required to set-off the increased revenues against the loss or net profits or loss of net revenues suffered during the period that the extraordinary security measures were in effect.

Claims can be submitted only after the Summit has ended, once the extent of financial loss has been determined.

Claims must be submitted within 90 calendar days of the date the extraordinary security measures implemented for the Summit have concluded, unless otherwise authorized by the Government of Canada.

Claims can be presented only for the period during which the security authority prohibits public access inside the security perimeter. However, if claimants can demonstrate that they suffered losses immediately before or shortly after the duration of the extraordinary security measures implemented for the Summit as a result of reduced traffic, they may submit such losses in their claim for consideration.

The Government of Canada is committed to processing claims as soon as possible upon their receipt at the Summits Management Office.

The Summits Management Office (assisted by a third party) is responsible for processing compensation claims. Any payment under the Guidelines is wholly ex gratia (that is, not obligatory) and is not to be construed as an admission of liability on the part of the Government of Canada. Any amount paid pursuant to a compensation claim may be subject to an audit, at the discretion of the Government of Canada.

Claimant’s responsibilities

Claimants have an obligation to keep the losses incurred by their operations to a minimum. When operations are primarily conducted through appointments and when there is normally some flexibility to reschedule business appointments and affairs, there is an obligation to minimize disruption during the time when the Summit is scheduled. Claims will be refused if due diligence is not demonstrated.

Organizations must remain open during the Summit to be eligible to make a claim for loss of net profits or loss of net revenue, unless the security authority dictates their closure.